By Russ Howard
There are three distinct levels of learning in organizations, and to be successful and sustainable, learning needs to occur on all three levels.
- Individual level –When a person acquires a skill, gains knowledge, or achieves a change in attitude or behavior.
- Group level – The acquisition of knowledge, skills, and competencies within a group.
- Organizational level – The collective intellect and productive capability of all employees.
A key characteristic of a learning organization is a general positive attitude about learning that permeates throughout the organization, where leaders at all levels encourage and provide ongoing opportunities for continuous learning. When leaders consistently emphasize the importance of professional growth through learning, this positive attitude filters down throughout the organization, and over time, becomes integrated into its culture.