By Katherine Doe, Marketing Manager, SMB & Compliance
When the USO, a nonprofit organization supporting US military personnel and their families, needed help in building a global learning program for employees, we at Skillsoft were up for the challenge. However, our partner at the USO, Dr. Angela Kegler, was quite the training and development maven when we met! Already a seasoned professional in the learning world, Dr. Kegler just needed the right solution to fit the unique needs of the USO. She explains, “We wanted to provide consistent training covering our core values, diversity awareness and information security across the board and eliminate consistency issues in training with a single learning hub.”
And so, Skillsoft helped her build USO University. Now, Dr. Kegler has an easy-to-scale on-boarding program, specific courses to support the USO’s core values and compliance initiatives, and a learning management system to track elearning and instructor-led course completions. So what did USO employees think of USO university? Employees logged 1,000 online course completions in the first 37 days USO University was live. What makes that number significant? Learning was not required. “Our staff were so hungry for learning,” Dr. Kegler says. “When you provide the right tool at right time, your people will use it.” Additionally, 84% of learners said they’d recommend USO University to fellow employees.
To learn more about how the USO achieved such fantastic results with their program, take a look at our full (2-page) case story, here. And, check out this InformationWeek article that explains how USO University was the catalyst for the USO’s adoption of a complete cloud strategy.
A big Skillsoft THANK YOU to Dr. Angela Kegler and all our friends at the USO! It’s partnerships like this that prove that effective, global training and development programs can be built for nonprofits and SMBs. Oh, and you make my job easier, too! Cheers!